What is our privacy policy?

At Care@Home, your privacy and the security of your personal data are our priority. We collect information you provide such as your name, contact details, delivery address, payment information, order history and communications. We use this information to process orders, manage accounts, provide customer support, handle billing, send important information, and comply with legal obligations. We do not sell or rent personal data, and we share information only with trusted service providers or as required by law. Robust security measures protect your data.

What is our medical disclaimer & limitation of liability?

The information and materials on the website are intended for general informational purposes only and are not meant to replace consultation with a qualified medical professional. Users should not disregard professional medical advice. All products sold by Care@Home Solutions are designed for their specified uses, and the user is responsible for proper use, handling, and application. Care@Home Solutions is not responsible for damages, injuries, or losses from misuse or incorrect application of its products. Users should consult a qualified professional if they have doubts about product suitability.

Care@Home Solutions | Home care concerige

Home caregiver assisting a wheelchair user

A trusted company for homecare support in Singapore

Having a loved one at home who needs caregiving is not easy. Hence we carefully curate products and services most needed for home care. When you order our products or book our services, we bring it to your door step to make it easier for you.

Caregiving solutions and services that we offer

Care@Home offers a full continuum of home care services. We provide holistic support for all home care needs, reducing the hassles to coordinate with multiple vendors and offering our customers a smooth and unified care experience.

Live-in Caregiver

Our experienced caregivers provide personalised support for elderly and individuals recovering at home. This includes personal care, mobility assistance, companionship, and support for conditions such as dementia or stroke.

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Temporary Caregiver

Our temporary caregivers are ideal for post-hospital discharge, caregiver respite, or temporary support during recovery periods, without any long-term commitments.

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Chaperone

Our chaperones can accompany elderly clients to medical appointments, dialysis sessions, errands, and social activities, ensuring safety and peace of mind for their families.

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Physiotherapist assisting a patient on a hospital bed

Home Physiotherapy

Physiotherapist, from our partner, offers personalised rehabilitation and mobility support in the comfort of at your home.

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Practitioner performing traditional cupping therapy

Home TCM

Licensed Traditional Chinese Medicine (TCM) physician, from our partner, offers home-based consultations and treatments

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Girl receiving an injection from a healthcare professional.

Home Vaccination

We also offer convenient at-home vaccination service for seniors, administered by qualified healthcare professionals, ensuring safe, professional care in the comfort of your home.

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Medical Transport

Safe, and reliable transport, from our service provider, is designed to help seniors or patients with mobility challenge, commute comfortably to their desired destinations.

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What our customers say

Trusted by families across Singapore

"I bought a wheelchair from Care@Home for my grandmother. Their staff is helpful and provided me with useful information to help me understand the different types or models available, and what conditions they are suited for. This helps to make the puchase decision easier and straightforward for people buying it the first time."

Mr Weil Chan

"I booked wheelchair transport service with Care@Home several times to ferry my Mom to medical appointments at several hospitals. I am absolutely delighted with their service. The ride is comfortable and it removes the hassle of having to transfer my Mom from wheelchair to a car. Also, waiting time for check-up at public hospitals can be uncertain, and Care@Home had been flexible so far, always able to coordinate the return trip timing quite well for us. This means once check-up is done, we do not have to wait long to get home."

Mr Roy Tan

"I bought several products like rice crackers and sugar-free cookies online from Care@Home to share with my family and some colleagues. All of them gave good comments, especially the rice cracker which is flavourful and yet more healthy to snack on supposedly, vs common snacks which contain more salt or sugar. I had since bought a few more times with them."

Ms Ariel Wong

"I recently purchased an alternating pressure mattress from Care@Home for my mother-in-law and am very satisfied with the experience. The staff responded quickly to my enquiries on the different models, which helped in my decision making. Delivery and set-up were fast & efficient. Overall, it was a smooth and pleasant purchase experience. Highly recommended!"

Evelyn Lee

"We engaged Care@Home to help us find a suitable helper/caregiver, and they not only provided us with a helper/caregiver who’s well trained, reliable and adapted well to our household’s needs, they also gave us peace of mind. From understanding our needs to matching us with the right candidate, everything was handled professionally, with much care and patience. We appreciate the ongoing support, and would highly recommend them to families looking for trusted home care solutions."

Ms Rissa Liew

Frequently Asked Questions

Caregiving Related Questions

What is a caregiver?

A caregiver helps with daily tasks like bathing, dressing, walking, meal prep, medication reminders, and offering companionship. Their goal is to make life at home safer and more comfortable for individuals who are not able to carry out their routine tasks independently.

How do I hire a caregiver in Singapore?

You can hire a caregiver by reaching out to a trusted caregiver agency in Singapore. We help you understand what type of support you need, then match you with a suitable caregiver.

What happens if the caregiver gets sick?

If your caregiver falls ill, our team can help arrange temporary support or a replacement so your loved one continues receiving care without disruption.

How do I hire a live-in caregiver?

To hire a live-in caregiver, simply contact a caregiver agency Singapore. At Care@Home, we provide options for engaging a live-in caregiver or short-term caregiver as well in Singapore.

What is the difference between a caregiver and a chaperone?

A caregiver supports daily activities like bathing, mobility, and personal care, whereas a chaperone mainly accompanies seniors to appointments, errands, or outings like taking them for a walk.

When should I hire a chaperone for my elderly parent?

A chaperone is helpful when your loved one needs someone to accompany them to medical appointments, dialysis sessions, errands, or social activities, especially if family members are busy or unable to travel with them.

What is short-term care, and who is it suitable for?

Short-term care is ideal for families who need temporary help, such as after a hospital discharge, when the main caregiver is away, or when extra support is needed for a month or longer period.

How long can short-term care last?

Short-term care can range from 1 month to 3 months. There is no long-term commitment, and families can extend the duration if needed.

Physiotherapy & TCM Related Questions

How does home physiotherapy work?

A licensed physiotherapist visits your home to provide personalised treatment, exercises, and rehabilitation support, saving you trips to the clinic.

What conditions can home physiotherapy help with?

Home physiotherapy can help with stroke recovery, knee and hip pain, post-surgery rehab, balance issues, muscle weakness, and general mobility improvement for seniors.

What is Home TCM and who is it suitable for?

With Home TCM services, a licensed Traditional Chinese Medicine physician comes to your home, for TCM treatments like acupuncture or herbal consultations.

Home Vaccination Related Questions

How does home vaccination service work?

With a home vaccination service, a trained nurse or healthcare professional visits your home to administer vaccinations safely.

Is home vaccination safe?

Yes, home vaccination is safe as it is conducted by qualified professionals who follow proper safety guidelines, ensuring the same standard of care as in a clinic.

Medical Transport Related Questions

Who needs medical transport services?

Medical transport is ideal for seniors who use wheelchairs, have mobility difficulties, and require assistance to ensure that they get to appointments and return home safely.

Do chaperones accompany individuals during medical transport?

A chaperone can accompany your loved one during medical transport and to the medical appointment on a need-to basis. If not, a family member or caregiver for your loved ones can also travel together with them on the medical transport, and our drivers are trained to assist with boarding, and movement support for the customer.